See below for frequently asked questions relating to the WATT technology.

Click on the “Join” link in the navigation menu. Once on the “Join” page, please enter the Activation Code provided to you by your group admin or health coach and complete all required fields (name, email, password, etc.). Before your account is officially created, you will need to check the terms at the bottom of the registration form and click the “Sign Up” button.

Note: If you don’t know or remember your activation code, please contact support@hwinnovations.com with your group name.

Your username is the email address you used to register for the program. Please make sure to use the username and password exactly as you set during registration. Usernames and Passwords are case-sensitive. For example, “SweetMom” would be different from “sweetmom.”

You can always retrieve your login information by clicking on “Lost Password?”, located on the Login page. Enter your email to retrieve your password. Remember, your username is case-sensitive. Click here to retrieve your password.

By accessing the “My Profile” page under the menu in the upper right hand corner, you can change this setting. Click on the “Edit Password” tab, and toward the bottom of the page you should see a checkbox with the words “Receive email notifications” to the right of it. If you would like to receive notification via email when your coach writes you or when there are updates to the program, make sure this box is checked.

Yes, WATT is available on any device (smartphone, tablet, etc.) and also on any platform (iOS and Android). To easily access WATT from your mobile device, save the WATT icon to the Home Screen of your device. See below for download instructions.

WATT App Link: https://www.wattportal.io/watt2/login.html

Download Instruction for iOS Devices

  1. Open your internet browser and visit the WATT app link: https://www.wattportal.io/watt2/login.html. Click the “Download” button on the menu of your internet browser.
  2. Select the “Add to Home Screen” option from the list.
  3. Click “Add” to save the icon to your device’s home screen.

Download Instruction for Android Devices

  1. Open your internet browser and visit the WATT app link: https://www.wattportal.io/watt2/login.html. Click the “Download” button with 3 lines located at the bottom right corner.
  2. Click the “+ Add page to” button.
  3. Select the “Home screen” option from the list.
  4. Click the “Add” button. WATT name will be saved (You may change the name).
  5. Click the “ADD” button to save the WATT web app icon directly to your phone.

Notes for Health Coaches

If you’re a health coach, download WATT Admin to work with your participants.
WATT Admin Link for Your Mobile Devices: https://www.wattportal.io/admin-watt2/index.html

Bookmark the following page on your computer to log in to WATT Admin or WATT.
www.wattportal.io

See below for frequently asked questions relating to the WATT technology.

Click on the “Join” link in the navigation menu. Once on the “Join” page, please enter the Activation Code provided to you by your group admin or health coach and complete all required fields (name, email, password, etc.). Before your account is officially created, you will need to check the terms at the bottom of the registration form and click the “Sign Up” button.

Note: If you don’t know or remember your activation code, please contact support@hwinnovations.com with your group name.

Your username is the email address you used to register for the program. Please make sure to use the username and password exactly as you set during registration. Usernames and Passwords are case-sensitive. For example, “SweetMom” would be different from “sweetmom.”

You can always retrieve your login information by clicking on “Lost Password?”, located on the Login page. Enter your email to retrieve your password. Remember, your username is case-sensitive. Click here to retrieve your password.

By accessing the “My Profile” page under the menu in the upper right hand corner, you can change this setting. Click on the “Edit Password” tab, and toward the bottom of the page you should see a checkbox with the words “Receive email notifications” to the right of it. If you would like to receive notification via email when your coach writes you or when there are updates to the program, make sure this box is checked.

Yes, WATT is available on any device (smartphone, tablet, etc.) and also on any platform (iOS and Android). To easily access WATT from your mobile device, save the WATT icon to the Home Screen of your device. See below for download instructions.

WATT App Link: https://www.wattportal.io/watt2/login.html

Download Instruction for iOS Devices

  1. Open your internet browser and visit the WATT app link: https://www.wattportal.io/watt2/login.html. Click the “Download” button on the menu of your internet browser.
  2. Select the “Add to Home Screen” option from the list.
  3. Click “Add” to save the icon to your device’s home screen.

Download Instruction for Android Devices

  1. Open your internet browser and visit the WATT app link: https://www.wattportal.io/watt2/login.html. Click the “Download” button with 3 lines located at the bottom right corner.
  2. Click the “+ Add page to” button.
  3. Select the “Home screen” option from the list.
  4. Click the “Add” button. WATT name will be saved (You may change the name).
  5. Click the “ADD” button to save the WATT web app icon directly to your phone.

Notes for Health Coaches

If you’re a health coach, download WATT Admin to work with your participants.
WATT Admin Link for Your Mobile Devices: https://www.wattportal.io/admin-watt2/index.html

Bookmark the following page on your computer to log in to WATT Admin or WATT.
www.wattportal.io

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